RETURNS & EXCHANGES

In Search Of This does not offer refunds on styles due to change of mind but we are more than happy to exchange for another size or colourway.

All SALE items are FINAL SALE.

We offer free return shipping for items being exchanged within Australia, however you will need to cover the cost of shipping the garment back to us.

Free return shipping is not offered to international customers. We are always happy to help with sizing enquiries to prevent the need to exchange. We understand this process gets expensive so we would like to avoid these extra costs for you. Please email us at info@insearchofthis.com for any enquiries you might have.

Please email info@insearchofthis.com with your name and order number, stating why you wish to exchange your item. We will reply with a detailed response, return address and arrange for it to be processed as soon as possible.

All items to be exchanged will need to be returned within 7 days of receiving your goods. Once we have received the item for exchange, please allow another 5 business days for your exchange to be processed and re-sent. No refunds will be given.

ITEMS TO BE EXCHANGED MUST_

Be in the original condition, unworn, unwashed with all original tags still attached.

All of our styles are inspected before being shipped to ensure the highest quality garments are being sent to you. We are happy to replace, repair or refund due to a manufacturing fault but not normal ‘wear and tear’.

Please follow the care instructions on your ISOT styles to prolong the life of your garment. Silk and leather are high quality fabrics that need to be looked after well, we trust you will treat them with as much love and respect as we do.

Please email info@insearchofthis.com if you believe your garment is faulty so we can offer you a replacement or store credit as soon as possible.

Please note – We are not responsible or accountable for garments being returned. We advise to use trackable services and email our Customer Service with your tracking number.

If you have any other customer service enquiries please email 

info@insearchofthis.com